Is there a joining fee?
No. Unlimited is £15/month and there is no separate joining fee, admin charge or hidden extra. Foundations is a free introductory session.
Can I cancel anytime?
Yes. Unlimited is monthly and rolling, so you can stop paying at any time and there is no cancellation fee. The 14-day cooling-off period and any refund or cancellation rights that apply under the law when the service is not provided as described still apply — nothing here removes those rights.
How do refunds and cancellations work?
Once your membership has started, High Street Fitness does not usually offer a refund simply because you have changed your mind. Your membership payments go to the running costs and expenses of High Street Fitness (Jubilee Building, George Street, Pontypool NP4 6LR, registered charity no. 1191451). The charity is volunteer-run — every person who runs the floor is unpaid and receives no salary, no bonus and no benefits. A refund or cancellation is available where the charity agrees special circumstances apply, or where applicable law gives you a right because the service has not been provided as described. This does not affect any statutory rights you have. Nothing here removes those rights.
What is Foundations?
Foundations is a free introductory session for first-timers and returners. A volunteer will walk you around the floor, answer questions and give you time to try the space without a card or obligation to join.
What's included in Unlimited at £15/month?
Unlimited includes access during all open hours, the strength, cardio and conditioning equipment, and the full volunteer-run gym community. It is a rolling monthly membership with no joining fee or contract.